Privacy Policy

Hariz Crane Trucks is a locally owned and operated business providing crane truck hire, machinery transport, container moves, material deliveries and heavy load transport across Sydney and regional NSW. This policy explains how we handle your personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

We only collect information that helps us quote for and carry out your job:

• Details you give us – your name, phone number, email address, the service you are asking about, and anything you write in the message box (such as lift weight, dimensions and site location) when you submit our quote form, call or email us.
• Website usage information – technical data such as your device and browser type, pages visited, approximate location and how you move around the site, collected using analytics tools.

• To respond to your enquiry, provide quotes and arrange and carry out jobs.
• To keep records, issue invoices and meet our legal and insurance obligations.
• To understand how the website is used and improve it.
• To measure and improve our advertising, where we run it.

We do not sell your personal information. We share it only with service providers who help us run the business and website, such as:

• our form processing provider, which delivers your quote request to us by email;
• analytics and advertising providers (for example Microsoft Clarity and Google) that help us understand website use;
• professional advisers, insurers and authorities, where required by law.

Some of these providers store or process data outside Australia, including in the United States. We take reasonable steps to choose providers that protect personal information.

Our website uses cookies and similar technologies to measure traffic and, with Microsoft Clarity, to understand how visitors use pages (for example where they click and scroll). This data is used in aggregate. You can block or delete cookies in your browser settings, though some parts of the site may work less smoothly.

We take reasonable steps to protect your personal information from misuse, loss and unauthorised access, and we keep it only as long as we need it for the purposes above or as the law requires.

You can ask to see the personal information we hold about you, or ask us to correct or delete it, by contacting us using the details below. We will respond within a reasonable time.

If you have a concern about how we handled your information, contact us first and we will try to resolve it. If you are not satisfied, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.

Hariz Crane Trucks
Phone: 0469 798 247
Email: info@harizcranetrucks.com.au